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AultCompMCO
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AultCompMCO
YOUR RIGHTS AS AN INJURED WORKER

As an injured worker in Ohio, you are entitled to the following rights:

Source: Ohio Bureau of Workers' Compensation
  • Workers’ compensation benefits if you sustain a work-related injury or contract an occupational disease

  • Quick access to high-quality health care from any BWC-certified health care provider you choose

  • Have your approved medical bills paid and not to be billed an additional amount

  • Expect prompt, professional and courteous customer service from all BWC employees

  • Access your records either in person or online

  • Receive timely payments for the allowed conditions in your claim

  • Be considered for all benefits and rehabilitation services for which you may be eligible

  • A quality independent medical examination when required in your claim

  • Appeal a decision made in your claim to BWC, the MCO, or the Industrial Commission

  • Represent yourself or hire a lawyer at your own expense

  • Ability to choose to participate in case management services

  • Participation in the development of the case management plan

  • Selection of provider/treatment of choice as outlined in the BWC statutes and regulations

  • The right to be provided alternative approaches to participation in the assessment/case management process when unable to fully participate

  • The right to self-determination of advanced care and end of life directives as applicable

  • Written notification of changes in the treatment plan via C-9

  • Written notification of closure of the case management plan including the rationale
AultComp MCO, Inc.
PO Box 36149
Canton, Ohio 44735-6149

AultComp MCO, Inc.
4650 HIlls & Dales Rd NW
Suite 360
Canton, Ohio 44708


Service Center Hours:
8:00 am to 5:00 pm EST

Phone: 330-830-4919
Toll Free: 1-888-738-5800


Medical Repository Fax:
330-830-4900
1-877-738-0058

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​ALL RIGHTS RESERVED.
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